Ink & Toner Finder

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Testimonials

  •  Want to print some of those Holiday photos? Well then, you're going to need some ink......Check out Cartridge Providers! :)

    - Denise Mclain 

  •  Cartridge providers is the best online cartridge selling website.

    - Atit 

  •  I'm really excited to have a good source again.  I did about $100 worth of business at another store.  I had less than a good experience there.  I never had any problems with your service or product.  Glad your back!

    - Jerry 

  •  For anyone that is considering purchasing a cartridge from Cartridge Providers, be assured that you will get a quality cartridge on a timely basis. They work to assure that you receive high quality products. They are able to do this because they have state of the art technology and attention to every detail.

    - Susan 

  •  For the past 8 years, I have worked with Cartridge Providers and have also purchased printing cartridges from them. The are fast, efficient, conscientious and professional. By far, they do the best at refilling cartridges of all shapes and sizes. They're attention to the detail of effectively filling cartridges make them the best in their business. They partner with the community, help the community and they are one of Port Orchard's best businesses. Small guys with huge hearts!

    - Mike Dziak 

  •  

    Cartridge Providers is a very forward thinking company with a lot of great ideas. They provided fast, reliable and personal service that you expect when purchasing from a USA business.  I would recommend them for all my printing needs without any hesitation.

    - Ninja Nate WoodWorking 

  •  Cartridge Providers is a step ahead of others in the marketplace. I placed my order and the entire process was handled in a very professional manner. Thanks for building my confidence in your services, I will be back again!

    - The Humes Homestead 

  •  Excellent product, price and service, if you live in Kitsap County Cartridge Providers is your best choice for Quality replacement cartridges and printer supplies.

    - Advanced Financial Services 

Newsletter

FAQs

Cartridge Questions

Warranty & Guarantee

Orders & Payment Methods

Troubleshooting

Contact Methods

Answers

Are Compatible Products new?

Yes, however they may not be original OEM branded products. We carry a combination of original OEM brand products, new compatible products, and remanufactured products. Each product is identified by condition. Our new compatible products are new cartridges that are made by a different company other than the OEM brand name. All cartridges are still 100% Guaranteed. 

Are your products guaranteed?

Yes.  We offer a One Year 100% Guarantee on everything we sell. 

Are your products O.E.M.?

Some products are, but most of them are not. Many of the cartridges we carry are high quality remanufactured and brand new compatible cartridges. Each cartridge is individually labeled as to whether it is a new compatible, remanufactured, or a genuine OEM cartridge. 

Do you accept international orders?

No.  We do not accept international orders (including Canada). 

Do you accept international orders?

No.  We do not accept international orders (including Canada). 

Do you charge sales tax?

Washington State laws require that we charge applicable sales tax on orders shipped to addresses in the state of Washington.  We do not charge sales tax on orders that are shipped to addresses outside of Washington State.

Do you have B2B accounts?

Yes.  We do setup B2B accounts which can then order directly from our site and use an invoice feature in the checkout page remitting payment via accounting department after applying for terms.  If you would like to set up a B2B account, please contact us directly by creating a ticket requesting terms and we will be happy to set up an account for you. 

Do you sell "G" (half-full) starter cartridges?

No, we don't.  However we do sell the appropriate replacement fully-filled cartridges ("A", "AN", etc.). Typically, "G" cartridges are the cartridges that come with new printers. These cartridges are not completely filled when sold with a new printer. 

How can I contact you?

Click here to jump to our contact information page. 

How can I track my order?

If you'd like to see the status of your order, please Click Here

How do I get my new ink cartridge to print?

Sometimes cartridges with attached print heads such as HP, Lexmark or Dell don't initially print. Every cartridge is quality tested before it is packaged so lack of ink is not the problem. Sometimes the print head of the cartridge doesn't have any ink feeding into it - this happens because cartridges are kept flat or upside down before being used and the ink settles away from the print head. Open the box and stand the cartridge upright for a few minutes and then get a folded up damp paper towel. We recommend “Blotting” the cartridge on the damp paper towel several times to pull the ink out of the print heads, priming them and getting them ready to print.

How do I know which cartridges I need?

Look on the cartridge itself for the model number. This number is the one to reference.

How should I store my cartridges?

You should always store your cartridges in room temperature and in an upright position.

Is Remanufactured the same as Refurbished?

No.  Refurbished usually means an item was originally defective, but was reworked by the factory and repaired. Remanufactured impliesthat the product worked perfectly well for itsinitial purpose, after which ithas been taken apart and had the key components replaced, cleaned, inspected, reassembled and tested to ensure 100% quality.

Is this a secure shopping site?

Our site uses Secure Sockets Layer (SSL) 128-bit encryption which is the industry standard and among the best security offered today for online shopping.  All of your personal information, including credit card number, name, and address is guaranteed to remain safe and we NEVER share or sell any information that comes through our site.  The Fair Credit Billing Act also protects you should your information be used by any unauthorized individual in which case your bank cannot hold you liable.

My printer gives me an error message.

If an error message pops up on your screen, it is most likely due to dirty electrical contacts on the cartridge, or possibly on the printer where the electrical contacts meet. Clean off the contacts with folded paper towel dipped in alcohol or household degreaser, and try again. Be careful not to pull up the edges of the cartridge electrical contact ribbon. Circular motions work best. 

What is "O.E.M."?

O.E.M. (or OEM) stands for 'Original Equipment Manufacturer'.



What is a Remanufactured cartridge?

A remanufactured cartridge is a recycled cartridge that has been refilled and restored to "like-new" quality. The remanufacturing process is extensive. Cartridges are inspected to insure there are no visible marks or defects. They are drained of any remaining ink and ultra-sonically cleaned to ensure a clog-free printhead and components. Cartridges are refilled with high quality ink and print tested to ensure quality. If a cartridge doesn't pass quality testing it is not sold.


Which credit cards do you accept?

We currently accept Visa, MasterCard, Discover, American Express, Google Checkout and PayPal.

Why does my order show that it is cancelled?

Occasionally, orders are cancelled within our system. If your order is canceled for any reason, you will receive an email notifying you of the cancellation. Some of the reasons for cancellation include:

  • Items not available or out of stock
  • Difficulty in processing your payment information
  • Cannot ship to address provide
  • Duplicate order was placed
  • Cancelled due to customer request, prior to shipping
  • Unable to verify an order
Why haven't I received an email confirming my order?

When your order has successfully processed, you will see an order confirmation number on the receipt page. This number, which is also emailed to you when your order is placed, confirms that your order has processed successfully. If you didn't receive a confirmation, please contact one of our customer service reps, who will place the order for you.

If you never received a confirmation email from us, please check your spam filters or with your ISP, to ensure that you are allowing emails from our website.

Why won't my cartridge fit into my printer?

Depending on the cartridge model, a temporary plastic clip may be attached to the cartridge. This clip is to help seal and protect the cartridge during transit. Check to make sure this plastic transport clip is removed from your cartridge. If this is not the problem, check to verify that you have the correct cartridge model for your printer.

Will these products void my warranty?

No.  A manufacturer of a printer you are using cannot void your warranty because you use a cartridge or refill kit manufactured by someone other than the printer manufacturer. This prohibition includes use of compatible cartridges, clip-ons, continuous feeding mechanisms, refill kits, ink, etc. For more detailed information, please read the MAGNUSON-MOSS WARRANTY IMPROVEMENT ACT below regarding printer warranties and the use of products such as ours.

MAGNUSON-MOSS WARRANTY IMPROVEMENT ACT
United States Code Annotated
Title 15 Commerce and Trade
Chapter 50 Consumer Product Warranties

15 Section 2302
(c) No warrantor of a consumer product may condition his written or implied warranty of such product on the consumer's using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade or corporate name; except that the prohibition of this subsection be waived by the commission if:

  1. The warrantor satisfies the Commission that the warranted product will function properly only if the article or service so identified is used in connection with the warranted product
  2. The Commission finds that such a waiver is in the public interest.